Cookie Policy

Last updated: 15 February 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, keep you logged in, and improve your overall experience. This policy explains which cookies SlotFixer uses, why we use them, and how you can manage them.

How We Use Cookies

SlotFixer uses three categories of cookies. We keep cookie usage to a minimum and do not use cookies for advertising or tracking across other websites.

Essential

Required for the platform to function. Cannot be disabled.

Analytics

Anonymised usage data to help us improve the product.

Third-Party

Set by payment processors for fraud detection and security.

Essential Cookies

These cookies are strictly necessary for SlotFixer to operate. They handle authentication across our three portals: Admin Dashboard, Employee App, and Customer Portal. Disabling them will prevent you from logging in.

session_token30 days or until logout

Authenticates your admin login session

HTTP-only, Secure, SameSite=Lax
employee_session_token30 days or until logout

Authenticates employee portal sessions

HTTP-only, Secure, SameSite=Lax
customer_portal_token30 days or until logout

Authenticates customer portal sessions

HTTP-only, Secure, SameSite=Lax
admin_tokenSession-based

Authenticates administrative access

HTTP-only, Secure, SameSite=Strict

Analytics Cookies

Vercel Web Analytics

We use Vercel's privacy-focused, GDPR-compliant analytics to understand how users interact with our platform. This helps us identify which features are most popular, spot usability issues, and improve the product.

No PII collectedNo cross-site trackingNo advertisingGDPR compliantUK GDPR compliant

Third-Party Cookies

Stripe Payment Processing

When you make or receive payments through SlotFixer, Stripe may set cookies on your device for fraud detection and payment security. These cookies are governed by Stripe's Privacy Policy.

Fraud preventionPayment securityPCI DSS compliant

Legal Basis

Essential Cookies

Set under Regulation 6(2) of the Privacy and Electronic Communications Regulations 2003 (PECR) — strictly necessary for the service you have requested.

Analytics & Third-Party Cookies

Set under Regulation 6(1) of PECR, based on legitimate interest (anonymised analytics) and contractual necessity (payment processing).

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies will prevent you from using SlotFixer.

Chrome

Settings → Privacy and Security → Cookies

Firefox

Settings → Privacy & Security → Cookies

Safari

Preferences → Privacy → Cookies

Edge

Settings → Cookies and Site Permissions

You can also use the ICO's guide to cookies for more information on managing cookies under UK law.

Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date. If we make material changes to how we use cookies, we will notify you via email or in-app notification.

Questions About Cookies?

If you have any questions about our use of cookies, contact our Data Protection Officer.

privacy@slotfixer.co.uk